Dr. Christian Maier works as a research assistant at the chair of Business Informatics, especially Information Systems in Service Industries at the Otto-Friedrich-University Bamberg.
Within the research project Centre for Human Resources Information Systems (CHRIS). Dr. Maier is working on the use of information systems in human resources. He regularly exchanges information on current developments with HR departments of medium-sized and DAX-30 companies and is co-author of the study series „Recruiting Trends“ und „Bewerbungspraxis“.
Dr. Maier's research interests include individual acceptance and use of IT, technostress, work stress, IT dependency, resistance to new technologies and the role of personality traits in IT use. The underlying technologies in his research are in particular Human Resources Information Systems, Enterprise Content Management Systems and social networking sites. The research methods used are both quantitative and qualitative with different forms of data collection such as interviews, case studies, diaries, questionnaires (cross-sectional and longitudinal) and experiments.
His research on these topics has been published in various journals, such as the European Journal of Information Systems (EJIS), Information Systems Journal (ISJ), Journal of Strategic Information Systems (JSIS), Journal of Information Technology (JIT), Business & Information Systems Engineering (BISE), DATA BASE for Advances in Information Systems and Journal of Business Economics, as well as in proceedings of national and international conferences (e.g. ICIS, ECIS, WI).
Following his studies in Business Informatics, Dr. Maier received a three-year doctoral scholarship from the Bavarian Elite Promotion(BayEFG) via the University of Bavaria e.V. He successfully completed his doctorate "Technostress: theoretical foundations and empirical evidence" in 2014. His work was awarded the Schmalenbach Prize 2015, among others. In addition, his research work has been nominated for Best Paper Awards (e.g. ECIS) and has received the Magid Igbaria Outstanding Conference Paper Award from ACM, among others.
Within the scope of his teaching activities Dr. Maier is responsible for the course "Electronic Finance" and supervises the course "Standards and Networks". He also offers bachelor and master seminars on various topics and supervises student theses.
Maier, C., Laumer, S., Weinert, C., and Weitzel, T. (2015)
The Effects of Technostress and Switching-stress on Discontinued Use of Social Networking Services: A Study of Facebook Use
Information Systems Journal (ISJ) (25:3), p. 275-308, http://dx.doi.org/10.1111/isj.12068 (VHB-JOURQUAL 3 Rating: A)
Although much research has been done on the adoption and usage phases of the IS life cycle, the final phase, termination, has received little attention. This paper focuses on the development of discontinuous usage intentions, i.e. the behavioral intention in the termination phase, in the context of social networking services (SNSs), where it plays an especially crucial role. We argue that users stressed by using SNSs try to avoid the stress and develop discontinuous usage intentions, which we identify as a behavioral response to SNS-stress creators and SNS-exhaustion. Furthermore, as discontinuing the use of an SNS also takes effort and has costs, we theorize that switching-stress creators and switching-exhaustion reduce discontinuous usage intentions. We tested and validated these effects empirically in an experimental setting monitoring individuals who stopped using Facebook for a certain time period and switched to alternatives. Our results show that SNS-stress creators and SNS-exhaustion cause discontinuous usage intentions, and switching-stress creators and switching-exhaustion reduce these intentions.
Maier, C., Laumer, S., Eckhardt, A., and Weitzel, T. (2015)
Giving too much Social Support: Social Overload on Social Networking Sites
European Journal of Information Systems (EJIS) 24:5, pp. 447-464, http://dx.doi.org/10.1057/ejis.2014.3 (VHB-JOURQUAL 3 Rating: A)
As the number of messages and social relationships embedded in social networking sites (SNS) increases, the amount of social information demanding a reaction from individuals increases as well. We observe that, as a consequence, SNS users feel they are giving too much social support to other SNS users. Drawing on social support theory, we call this negative association with SNS usage "social overload" and develop a latent variable to measure it. We then identify the theoretical antecedents and consequences of social overload and evaluate the social overload model empirically using interviews with twelve and a survey of 571 Facebook users.
The results show that extent of usage, number of friends, subjective social support norms, and type of relationship (online-only vs. offline friends) are factors that directly contribute to social overload while age has only an indirect effect. The psychological and behavioral consequences of social overload include feelings of SNS exhaustion by users, low levels of user satisfaction, and a high intention to reduce or even stop using SNS. The resulting theoretical implications for social support theory and SNS acceptance research are discussed and practical implications for organizations, SNS providers, and SNS users are drawn.
Laumer, S., Maier, C., Eckhardt, A., and Weitzel, T. (2015)
User Personality and Resistance to Mandatory Information Systems in Organizations: A Theoretical Model and Empirical Test of Dispositional Resistance to Change
Journal of Information Technology 31:1, 67-82, http://dx.doi.org/10.1057/jit.2015.17 (VHB-JOURQUAL 3 Rating: A)
This research is driven by the assumption made in several user resistance studies that employees are generally resistant to change. It investigates the extent to which employees' resistance to IT-induced change is caused by individuals' predisposition to resist change. We develop a model of user resistance that assumes the influence of dispositional resistance to change on perceptual resistance to change, perceived ease of use, and usefulness, which in turn influence user resistance behavior. Using an empirical study of 106 HR employees forced to use a new human resources information system, the analysis reveals that 17.0 to 22.1 percent of the variance in perceived ease of use, usefulness, and perceptual resistance to change can be explained by the dispositional inclination to change initiatives. The four dimensions of dispositional resistance to change - routine seeking, emotional reaction, short-term focus and cognitive rigidity - have an even stronger effect than other common individual variables, such as age, gender, or working experiences. We conclude that dispositional resistance to change is an example of an individual difference that is instrumental in explaining a large proportion of the variance in beliefs about and user resistance to mandatory IS in organizations, which has implications for theory, practice, and future research.
Maier, C., Laumer, S., and Eckhardt, A. (2015)
Information technology as daily stressor: pinning down the causes of burnout
Journal of Business Economics (JBE) (85:4), p. 349-387, http://dx.doi.org/10.1007/s11573-014-0759-8 (VHB-JOURQUAL 3 Rating: B)
The research presented in this article aims to identify information technology-related stressors in daily work life that might contribute to burnout. We provide a detailed analysis of techno- and work-stressors, techno- and work-exhaustion, as well as the consequences of and interrelations among these perceptions. Techno-stressors and techno-exhaustion are theorized as antecedents of work-stressors, work-exhaustion, and work-related outcomes, such as job satisfaction, organizational commitment, and turnover intention. The proposed model assesses whether using information technology (IT) or other work-stressors cause exhaustion and consequently negative outcomes in terms of low job satisfaction, low organizational commitment, and high turnover intention. The results of an empirical study with 306 employees show that IT usage causes exhaustion because techno-stressors contribute to techno-exhaustion, which in turn influences work-exhaustion significantly. Our results also reveal that work-exhaustion negatively impacts job satisfaction, organizational commitment, and turnover intention, whereas techno-exhaustion only indirectly causes these psychological and behavioral responses through work-exhaustion. Finally, post hoc analyses identify that employees who use IT as a supporting tool for their daily work process (such as HR workers) report higher levels of techno-exhaustion than employees for whom IT is the core of their work (IT professionals, such as software developers).
Maier, C., Laumer, S., Eckhardt, A., and Weitzel, T. (2013)
Analyzing the impact of HRIS implementations on HR personnel's job satisfaction and turnover intention
The Journal of Strategic Information Systems (22:3), p. 193-207, http://dx.doi.org/10.1016/j.jsis.2012.09.001 (VHB-JOURQUAL 3 Rating: A )One of the 5 most highly cited papers published in Journal of Strategic Information Systems
An in-depth case of an e-Recruiting system implementation is used while focusing on the level of Human Resource (HR) employees to research unintended consequences during the implementation of Human Resources Information Systems (HRISs). We develop a model that integrates the belief and attitude component of the technology acceptance literature with work-related consequences. We provide evidence for an indirect effect of attitudes toward the HRIS on turnover intention that is fully mediated by job satisfaction. Our results contribute to the literature on systems implementations and technology adoption by suggesting work-related outcomes as important additional success variables.