Prof. Dr. Laumer Sven


Sven Laumer ist der Schöller-Stiftungsprofessor für Wirtschaftsinformatik, insb. Digitalisierung in Wirtschaft und Gesellschaft am Institut für Wirtschaftsinformatik des Fachbereichs Wirtschaftswissenschaften der Friedrich-Alexander Universität Erlangen Nürnberg.

Er studierte von 2002 bis 2007 Wirtschaftsinformatik an der Otto-Friedrich Universität Bamberg und dem Institute of Technology Tallaght, Dublin, Irland. Anschließend war er sowohl als wissenschaftlicher Mitarbeiter und als Akademischer Rat a.Z. am Lehrstuhl für Wirtschaftsinformatik, insb. Informationssysteme in Dienstleistungsbereichen an der Universität Bamberg tätig. 2014 war er Gastwissenschaftler am Cognitive User Experience Lab in the Watson Research Lab bei IBM Research in Cambridge, USA. Er wurde im Jahr 2012 für seine Arbeiten über Widerstände gegenüber IT-bedingten Veränderung promoviert. 2017 wurde ihm für seine Habilitation „The Digitalization of Work and Life: Empirical Studies of its Bright and Dark Sides” durch die Universität Bamberg die Lehrbefugnis für Wirtschaftsinformatik verliehen. Seit 2018 ist er Inhaber der Schöller Stiftungsprofessur (Lehrstuhl) für Wirtschaftsinformatik, insbesondere Digitalisierung in Wirtschaft und Gesellschaft an der Friedrich-Alexander Universität Erlangen-Nürnberg. Er ist Vize-Direktor des Centre for Human Resources Information Systems (CHRIS), Mitautor der beiden Studienreihen "Recruiting Trends" und "Bewerbungspraxis", berät Unternehmen hinsichtlich der Gestaltung des Personalbeschaffungsprozesses und hält Vorträge auf Kongressen sowie Seminaren über den Einsatz von IT in der Personalbeschaffung sowie zur Zukunft der Arbeit.

Seine Forschungsarbeiten fokussieren auf digitale Arbeits- und Lebenswelten und insb. auf

Seine Forschungsarbeiten wurden u.a. im European Journal of Information Systems (EJIS), Information Systems Journal (ISJ), Journal of Information Technology (JIT), The Journal of Strategic Information Systems (JSIS), Information Systems Frontiers (ISF), Wirtschaftsinformatik, Zeitschrift für Betriebswirtschaft (ZfB) und MIS Quarterly Executive (MISQE) sowie in den Tagungsbänden zahlreicher Wirtschaftsinformatikkonferenzen (u.a. ICIS, ECIS und WI) veröffentlicht. Sie wurden u.a. mit dem Magid Igbaria Outstanding Conference Paper Award der ACM ausgezeichnet und mehrfach für Best Paper Awards (u.a. ECIS, HICSS, ICIS) nominiert.

Ausgewählte Veröffentlichungen

Maier, C., Laumer, S., Eckhardt, A., and Weitzel, T. (2013)
Analyzing the impact of HRIS implementations on HR personnel's job satisfaction and turnover intention
The Journal of Strategic Information Systems (22:3), p. 193-207, (VHB-JOURQUAL 3 Rating: A )
One of the 5 most highly cited papers published in Journal of Strategic Information Systems

View Abstract
An in-depth case of an e-Recruiting system implementation is used while focusing on the level of Human Resource (HR) employees to research unintended consequences during the implementation of Human Resources Information Systems (HRISs). We develop a model that integrates the belief and attitude component of the technology acceptance literature with work-related consequences. We provide evidence for an indirect effect of attitudes toward the HRIS on turnover intention that is fully mediated by job satisfaction. Our results contribute to the literature on systems implementations and technology adoption by suggesting work-related outcomes as important additional success variables.

Laumer, S., Maier, C., Eckhardt, A., and Weitzel, T. (2016)
Work routines as an object of resistance during information systems implementations: Theoretical foundation and empirical evidence
European Journal of Information Systems (EJIS) 25:4, pp.317-343, (VHB-JOURQUAL 3 Rating: A)

View Abstract
When implementing new information systems, organizations often face resistance behavior from employees who avoid or underutilize the system. We analyze the extent to which such user resistance behavior is explained by users' perceptions of the technology compared with their perceptions of work routines. We developed a research model based on work system theory and evaluated it using a study (N=106) of a human resources information system (HRIS) implementation in one organization. The results show that work routines are an object of resistance during IS implementations. We identify perceived usefulness and perceived ease of executing work routines as perceptions of work routines during an IS implementation that have a strong influence on user resistance behavior. Additionally, our results show that the perceived ease of executing the work routines mediates the impact of perceived ease of use on user resistance behavior. In practice, our findings imply that interventions during IT implementations should focus on both the new technology and changing work routines.

Weitzel, T., Eckhardt, A., and Laumer, S. (2009)
A Framework for Recruiting IT Talent: Lessons from Siemens
MIS Quarterly Executive (8:4), p. 123-197 (VHB-JOURQUAL 3 Rating: B)

View Abstract
Recruiting and attracting IT talent remains a challenge for IT executives and will once again come to the forefront as the world's economies begin to emerge from recession. As this happens, we expect skills shortages to rise up the IT management agenda, especially as the "baby boomer" generation begins to retire and as the number of computer science graduates reduces. To help IT recruiters face the challenges, we provide a four-quadrant framework that segments recruitment activities on two dimensions - the recruitment timescale and the scarcity of the skills required. Based on the experiences of German industrial giant Siemens, we have identified the recruitment methods that can be applied in each quadrant and provide an indication of their relative costs. We conclude with eight recommendations for improving the recruitment of IT talent in an era when skilled people increasingly expect to be contacted - even wooed - by prospective employers rather actively searching for opportunities themselves.

Maier, C., Laumer, S., Eckhardt, A., and Weitzel, T. (2015)
Giving too much Social Support: Social Overload on Social Networking Sites
European Journal of Information Systems (EJIS) 24:5, pp. 447-464, (VHB-JOURQUAL 3 Rating: A)

View Abstract
As the number of messages and social relationships embedded in social networking sites (SNS) increases, the amount of social information demanding a reaction from individuals increases as well. We observe that, as a consequence, SNS users feel they are giving too much social support to other SNS users. Drawing on social support theory, we call this negative association with SNS usage "social overload" and develop a latent variable to measure it. We then identify the theoretical antecedents and consequences of social overload and evaluate the social overload model empirically using interviews with twelve and a survey of 571 Facebook users. The results show that extent of usage, number of friends, subjective social support norms, and type of relationship (online-only vs. offline friends) are factors that directly contribute to social overload while age has only an indirect effect. The psychological and behavioral consequences of social overload include feelings of SNS exhaustion by users, low levels of user satisfaction, and a high intention to reduce or even stop using SNS. The resulting theoretical implications for social support theory and SNS acceptance research are discussed and practical implications for organizations, SNS providers, and SNS users are drawn.

Maier, C., Laumer, S., Weinert, C., and Weitzel, T. (2015)
The Effects of Technostress and Switching-stress on Discontinued Use of Social Networking Services: A Study of Facebook Use
Information Systems Journal (ISJ) (25:3), p. 275-308, (VHB-JOURQUAL 3 Rating: A)

View Abstract
Although much research has been done on the adoption and usage phases of the IS life cycle, the final phase, termination, has received little attention. This paper focuses on the development of discontinuous usage intentions, i.e. the behavioral intention in the termination phase, in the context of social networking services (SNSs), where it plays an especially crucial role. We argue that users stressed by using SNSs try to avoid the stress and develop discontinuous usage intentions, which we identify as a behavioral response to SNS-stress creators and SNS-exhaustion. Furthermore, as discontinuing the use of an SNS also takes effort and has costs, we theorize that switching-stress creators and switching-exhaustion reduce discontinuous usage intentions. We tested and validated these effects empirically in an experimental setting monitoring individuals who stopped using Facebook for a certain time period and switched to alternatives. Our results show that SNS-stress creators and SNS-exhaustion cause discontinuous usage intentions, and switching-stress creators and switching-exhaustion reduce these intentions.

Laumer, S., Maier, C., Eckhardt, A., and Weitzel, T. (2015)
User Personality and Resistance to Mandatory Information Systems in Organizations: A Theoretical Model and Empirical Test of Dispositional Resistance to Change
Journal of Information Technology 31:1, 67-82, (VHB-JOURQUAL 3 Rating: A)

View Abstract
This research is driven by the assumption made in several user resistance studies that employees are generally resistant to change. It investigates the extent to which employees' resistance to IT-induced change is caused by individuals' predisposition to resist change. We develop a model of user resistance that assumes the influence of dispositional resistance to change on perceptual resistance to change, perceived ease of use, and usefulness, which in turn influence user resistance behavior. Using an empirical study of 106 HR employees forced to use a new human resources information system, the analysis reveals that 17.0 to 22.1 percent of the variance in perceived ease of use, usefulness, and perceptual resistance to change can be explained by the dispositional inclination to change initiatives. The four dimensions of dispositional resistance to change - routine seeking, emotional reaction, short-term focus and cognitive rigidity - have an even stronger effect than other common individual variables, such as age, gender, or working experiences. We conclude that dispositional resistance to change is an example of an individual difference that is instrumental in explaining a large proportion of the variance in beliefs about and user resistance to mandatory IS in organizations, which has implications for theory, practice, and future research.